Terms of Service
Last updated: April 14, 2026
By accessing and using the services provided by Gravity Host, you agree to be bound by these Terms of Service.
1. Acceptance of Terms
By accessing and using the services provided by Gravity Host ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and others who access or use the Service.
2. Services Provided
Gravity Host provides high-performance cloud hosting, game server hosting, VPS hosting, and related infrastructure services. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, including the availability of any feature, database, or content.
3. Account Responsibilities
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.
4. Payments, Billing & Refunds
All services are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis. At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Gravity Host cancels it. A valid payment method is required to process the payment for your Subscription. REFUND POLICY: We offer a 3-day money-back guarantee for new server purchases. After 3 days from the initial purchase date, no refunds will be issued under any circumstances. Refunds do not apply to account credits or renewals.
5. Prohibited Use
You may use the Service only for lawful purposes and in accordance with Terms. You agree not to use the Service: - In any way that violates any applicable national or international law or regulation. - To transmit, or procure the sending of, any advertising or promotional material, including "junk mail," "spam," or any other similar solicitation. - To impersonate or attempt to impersonate Gravity Host, a Gravity Host employee, another user, or any other person or entity. - To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service. - For any crypto-mining activities unless explicitly permitted by your specific plan.
6. Suspensions and Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
7. Uptime and Service Disclaimer
While we strive for 99.9% uptime, your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
8. Limitation of Liability
In no event shall Gravity Host, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
9. Contact Information
If you have any questions about these Terms, please contact us at legal@gravityhost.com or through our support portal.